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Privacy Policy

Last Updated: 01/12/2025

This Privacy Policy describes how Flytiko ("we", "us", "our") processes your personal data when you use our services via the Telegram platform (the "Bot") and on our website https://www.flytiko.com. We are committed to protecting your privacy and complying with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Who We Are

Flytiko is a digital tool that helps users find and compare flight tickets through a conversational interface in Telegram. We do not sell tickets directly — we redirect users to affiliate travel platforms. We operate exclusively within third-party platforms, such as Telegram Messenger Inc., which are not owned or operated by us.

Data Controller and Contact Information

The data controller for your personal data is: Flytiko

Email: thisis@flytiko.com (for data protection inquiries)

What Data We Collect

We collect only the minimum data necessary to provide our service:

From Bot Interaction:

  • Telegram chat ID (to respond to requests)
  • Search queries (e.g. cities, dates, preferences)
  • Device language and currency preferences
  • Location approximation (via Telegram locale or search intent)
  • Clicks on bot buttons, search commands, and usage events

From Website:

  • IP address
  • Browser/device type
  • Cookies (see below)
  • Referring URL

We do not collect your real name, phone number, email address, payment data, or sensitive personal data.

Aggregated Data

We may collect aggregated, non-personally identifiable analytics such as usage frequency, popular destinations, button clicks, and general engagement patterns to help us improve our services.

This data is not linked to your identity, does not track you across platforms, and is used only for internal product development and performance monitoring.

Legal Basis for Processing

We rely on the following legal grounds:

  • Consent — when you voluntarily interact with the Bot
  • Legitimate interest — to analyze performance, ensure reliability, and improve features
  • Contractual necessity — when responding to your flight search request

Purpose of Processing

Your personal data is used only to:

  • Respond to flight search requests
  • Tailor results to your language, currency, and location
  • Improve user experience and product performance through anonymized analytics
  • Detect technical issues or errors

Cookies and Tracking

We do not use cookies or trackers inside the Telegram Bot. When using our website (https://www.flytiko.com), we may use cookies and third-party tools (like Google Analytics) to understand aggregate website usage. This includes:

  • Browser type
  • Time on site
  • Click paths and behavior

This data is anonymous and cannot be used to personally identify you.

No Sale of Personal Data

We do not sell, rent, or trade your personal data to third parties.

Data Retention

We do not store your data beyond the active session unless required for security or debugging purposes, in which case logs are deleted regularly.

Opt-Out and Deletion

You can stop using the Bot at any time. To delete your interaction history manually delete the chat with the Bot in Telegram.

Telegram may retain metadata beyond our control. Please refer to Telegram Messenger Inc.'s Privacy Policy for further details.

Age Restrictions

You must be at least 18 years old to use our Bot or site. If we learn that personal data was collected from a minor, we will delete it immediately.

International Transfers

Flytiko does not transfer personal data outside the EEA or USA intentionally. Any incidental processing (e.g. by Telegram infrastructure or analytics tools) is governed by third-party privacy policies and data safeguards (e.g. SCCs or Privacy Shield successors).

Your Rights (GDPR and CCPA)

If you are located in the EU, EEA, UK or California, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Object to processing
  • File a complaint with a data protection authority

To exercise any of these rights, email us at thisis@flytiko.com

Changes

We may update this Privacy Policy. We will notify users in the Bot and/or on our website.

Contact

If you have questions about this Privacy Policy or your data rights, contact us at thisis@flytiko.com.

Note: This document only applies to the use of Flytiko Bot on Telegram. If we expand to other platforms or web-based services, we will update this policy accordingly.

Last updated: 01/12/2025